1. Fraud related
Common Types of Scams
bank card fraud
Bank transfer screenshot P: If no transfer operation is performed, send the P good transfer screenshot to the merchant and ask the merchant to release the currency;
Fake bank transfer SMS: Use your own mobile phone number to forge bank SMS and send it to the merchant's mobile phone (please pay attention to whether the incoming number is the bank number).
Change your nickname to "transfer xxx yuan to you", and initiate a collection of the same amount as the order amount from the merchant;
Initiate collection: directly initiate a collection equal to the amount of the order;
Screenshot P of Alipay transfer: without transfer operation, send the screenshot of the good transfer of P to the merchant and ask the merchant to release the currency;
Modify your avatar and nickname to be consistent with the merchant: Use another WeChat account to transfer money to the WeChat account with the corrected information, and then send a screenshot of the transfer to the merchant to request release of coins;
Wechat transfer screenshot P picture: no transfer operation, send the P good transfer screenshot to the merchant, and ask the merchant to release the currency;
WeChat setting delayed arrival: WeChat has a delayed arrival function. When encountering this kind of transfer, please appeal to the merchant in time. The currency can only be released after the payment arrives. If the payment has not arrived, remember not to release the currency to the other party.
How to Prevent Scams
Enter the collection software (mobile banking app, Alipay, WeChat, etc.) to confirm the transaction;
Confirm whether the transfer amount and payer information are consistent with the order;
Transfer the money to a secure bank card after receiving the money to ensure that the money was actually received.
After confirming the above three items, we will basically prevent common fraudulent methods. Remember to go to the payment software to confirm the flow and account fund changes (balance), and do not simply confirm transfer screenshots or SMS messages.
How to deal with fraud
Please appeal the order immediately, do not release the currency, the platform customer service will intervene in the process;
Try to contact the other party, cancel the order or continue payment;
If you don’t want to release coins, please appeal as soon as possible, and contact the customer service to inform you that you have been scammed. The platform will immediately control the other party’s account to prevent the other party from withdrawing coins and other operations;
There are many orders, but you must also check your account carefully, and don't give criminals an opportunity to take advantage of it!
2. Frozen card related
Why is it frozen
In the context of strict investigations into telecommunications fraud, online gambling, and pyramid schemes, the related multi-level accounts will be collectively frozen. The police will even analyze the data on the chain, so that more people are involved in the flow of funds and have been frozen.
How to avoid being frozen
Do not note sensitive words such as digital currency and bitcoin when transferring funds;
Transfers from non-personal accounts are not accepted. If you receive transfers from non-personal accounts, please be sure to return them through the original route;
Dedicated cards are used to separate funds; do not use one card to complete payment, the collection card and payment card need to be separated, and multiple personal cards can be used for payment, because the risk of receiving cards being frozen is the greatest, so the funds received Finally, it needs to be filtered and then transferred to a safer bank card.
Control the transaction amount, do not use a single bank card for frequent transactions;
Remember not to put too much money into commonly used payment cards for a long time. After using the payment card for a period of time, you can filter the funds and then deactivate the card for a period of time. This is to avoid large amounts of funds being stolen if infected by illegal funds. freeze. ;
When using a deactivated card or a bank card that has not been used for a long time to conduct a transaction again, it is necessary to check whether the payment can be received normally, so as to avoid the transaction being frozen after the funds are received and the funds cannot be used normally.
How to deal with frozen cards
Find the bank to find out the reason for freezing the card and the investigation agency that applied for freezing the card as soon as possible after discovery;
If it is a judicial freeze, try to get in touch with the investigation agency in time to explain the whole story. Need to provide corresponding materials;
It can be a complete transaction record, such as bank card flow, on-chain transaction records, transaction platform order records, WeChat chat records (including the content of communicating the transaction process), and other evidence that can prove the legality of assets, or even proof of income, etc. ;
For those who have provided sufficient proof materials but still cannot be unfrozen, or found that the case handlers have violated the regulations during the communication process (for example, it has been verified that the money involved in the case has nothing to do with the case but will not be unfrozen), you can appeal or accuse in accordance with relevant laws and regulations According to the law, the public security organs must deal with it within the statutory time limit.
The cards involved in virtual currency business are dedicated to special cards, and gold cards should not be used as commonly used life cards, salary cards, stock cards, etc.;
After the bank card receives the funds, the funds can be transferred to the large account of Alipay's balance wealth or Yulibao and other wealth management products, and then the funds will be filtered and transferred to a safe bank card.
After the bank card receives funds, the funds can be transferred to some relatively safe financial management platforms, and then by purchasing current or short-term financial products, the funds can be withdrawn to another safe bank card after maturity.
Do not have too much balance on a single bank card; if you receive a non-real-name payment, return it to the original route with a note: the wrong amount was typed; note sensitive words, return it to the original route with a note: the wrong amount was typed.
3. Frequently asked questions
When receiving and paying, pay attention to identifying whether the user uses his own bank card.
The funds cannot be replenished in a short period of time. It is recommended to remove the order first to avoid cancellation of orders or user complaints due to insufficient funds.
Received a transfer with a note on sensitive words, it is recommended to return it with a note: wrong type.
Pricing by merchants is related to the quantity of orders received
Withdrew from the merchant
Merchants can apply to withdraw from the merchant at any time. If there is no violation, the deposit will be returned to the account within 7 working days